About Brumfield Cleaning Company
Welcome to Brumfield Cleaning Company, your trusted partner for residential and commercial cleaning services in Winston Salem, NC, and surrounding areas!
Established in 2011, Brumfield Cleaning Company has been proudly serving the community with top-quality cleaning solutions. As a family-owned and operated business, we understand the importance of creating clean and comfortable spaces for families and businesses alike.
Brumfield Mission
At Brumfield Cleaning Company, our mission is simple yet profound: to provide exceptional cleaning services with a focus on customer satisfaction. We believe that a clean environment contributes to the well-being and happiness of our clients, which is why we are dedicated to delivering unparalleled cleaning solutions tailored to their needs.
Our Services
Whether you need residential cleaning, commercial cleaning, or deep cleaning services, Brumfield Cleaning Company has you covered. From routine maintenance to detailed deep cleans, our experienced team utilizes industry-leading techniques and eco-friendly products to ensure outstanding results every time.
Fully Insured and Bonded
Rest easy knowing that Brumfield Cleaning Company is fully insured and bonded for your peace of mind. Our commitment to professionalism and reliability extends to every aspect of our business, providing added protection and security for our valued clients.
Brumfield Cancelation Policy
We understand that life happens and plans can change. If you need to cancel or reschedule your appointment, we kindly ask that you do so at least 24 hours in advance. Cancellations made less than 24 hours before your scheduled appointment will be subject to a cancellation fee of 75$. This policy helps us manage our schedule and offer timely appointments to all our clients. Thank you for your understanding and cooperation.
Brumfield Policies
Our 4 Main Cleaning Policies
At Brumfield Cleaning Company, our goal is to provide dependable, high-quality service while keeping communication simple and transparent. These four policies help us make sure every cleaning goes as smoothly as possible.
1. 100% Satisfaction Guarantee
Your satisfaction is our top priority! If you are unhappy with anything we have cleaned, please let us know. We are always more than willing to come back and make any necessary corrections at no additional charge.
You do not pay until you are completely satisfied with your cleaning.
We simply ask that if something does not meet your expectations, you give us the opportunity to return and correct it. We want the chance to make it right and ensure you are completely happy with the service you received.
2. 30-Minute Arrival Window
We do our very best to arrive at your scheduled appointment time. Because our cleaners travel between homes and every cleaning can be a little different, we ask that you allow approximately a 30-minute window before or after your scheduled arrival time.
This small window allows for traffic, unexpected delays, or a previous cleaning taking slightly longer than anticipated. If we expect a significant delay, we will always do our best to communicate with you.
3. Accurate Home Condition & Estimates
To provide you with the most accurate estimate possible, please let us know beforehand if your home has been neglected for an extended period, has heavy buildup, or requires more cleaning than an average home.
We never want pricing surprises. However, if we arrive and the condition of the home is significantly different from what was described or expected, the price may need to be adjusted to allow our cleaner the additional time needed to complete the job properly.
Our goal is not to rush through your home—we want enough time to do a great job and provide the level of cleaning you hired us for.
4. Pet Safety — Please Tell Us About Your Runners!
We love our clients’ pets! 🐾 We simply ask that you let us know if you have a dog, cat, or other pet that may try to run or dart out the door when someone enters or exits the home.
Our cleaners are careful to close doors behind them and never intentionally leave an exterior door open. However, we do have to bring cleaning supplies, vacuums, and bags in and out of the home.
If you have an especially determined “door runner,” we recommend securing them in a safe area during our arrival and departure whenever possible. Either way, please let us know ahead of time so our cleaner knows to be extra careful and keep an eye out for your furry escape artist!
Get in Touch
Experience the Brumfield Cleaning Company difference for yourself! Contact us today to schedule your cleaning service and discover why we're Winston Salem's preferred choice for residential and commercial cleaning needs.
